Refund Policy
Order Cancellations
Changed your mind? No worries! Please email us at info@blokeandco.com with your order number as soon as possible.
Cancellations can only be made before your order has been processed and dispatched. Orders cancelled before shipment will be issued as store credit. Orders that have already been shipped cannot be cancelled, but standard returns and refunds apply under our Returns Policy.
Refunds & Happiness Guarantee
At Bloke & Co, your satisfaction means everything to us.
We pour a lot of pride into every product we make, so if something’s not up to scratch — we’ll make it right.
30-Day Happiness Guarantee
If your order doesn’t leave you feeling fresh, confident, and happy within 30 days, reach out to us.
We’ll offer a replacement, store credit, or refund — even if the pot’s empty.
All we ask is that you let us know what didn’t hit the mark so we can keep improving.
Manufacturing Faults
If you receive a product that’s faulty or damaged, please contact us within 7 days of receiving your order.
Include your order number, a brief description of the issue, and photos. We’ll arrange a refund or replacement promptly.
Change of Mind
Because of the personal nature of our grooming products, we can’t accept returns for change of mind, so please choose carefully before purchasing.
90-Day Beard Growth Guarantee
We’re so confident in the Ultimate Growth Box that we back it with a 90-day beard growth guarantee. To qualify for this guarantee:
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Customers must take clear, time-stamped photos of their beard 2–3 times per week for the full 90-day period.
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Photos should show multiple angles (front, sides, and patchy areas) to document beard growth progress.
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Customers must follow the recommended routine: use the derma roller twice weekly and apply Growth Oil daily.
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Submit your photo timeline after 90 days to our support team via email for verification.
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If noticeable growth is not achieved and all requirements are met, we will provide a full refund.
